Terms of Service

Welcome to CarNex, your go-to destination for women’s clothing and accessories! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use our website.

1. General Terms

By using our website, you agree to the following:

• You are at least 18 years old or have parental consent to use our website.
• You are legally able to enter into a contract and have the capacity to be bound by these Terms.
• You agree to comply with all applicable laws and regulations while using our services.

2. Products and Services

 When you place an order, it will be processed, fulfilled, and shipped directly from our third-party suppliers. We strive to provide accurate descriptions, images, and pricing for our products, but we do not guarantee the accuracy, availability, or condition of the items once they are shipped.

3. Order Acceptance and Billing

• Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion, including if the product is out of stock, pricing errors, or if we suspect fraudulent activity.

• Billing Information: By providing your payment details, you authorize us to charge the applicable amount for your order, including any taxes, shipping, and handling fees. You agree to provide accurate and complete billing information and update it if necessary.

4. Shipping and Delivery

• Processing Time: Orders will be processed within 1-5 business days. Delivery times vary depending on your location but typically range from 10-12 business days.
• Shipping Method: We use trusted third-party shipping carriers to deliver your orders. Delivery timeframes may vary based on your location, carrier delays, and other factors.
• Shipping Fees: Shipping fees will be calculated at checkout and added to your order total.

5. Returns and Exchanges

• Returns: We accept returns on unopened and unused items. If you wish to return an item, you must contact us within under 24 Hour of receiving your order. Please refer to our Return & Refund Policy for full details.
• Exchanges: If you wish to exchange an item, please contact customer support. Exchanges are subject to product availability.

6. Order Cancellations

• You may cancel your order within 24 hours of placing it. After 24 hours, we are unable to cancel or modify the order as it may have already been processed or shipped.

7. Customer Responsibilities

• Account Information: If you create an account on our website, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password.
• Use of Website: You agree not to use the website for any unlawful or prohibited activities, including the misuse of content, or the transmission of harmful, abusive, or illegal material.

8. Intellectual Property

All content on our website, including text, images, logos, and product designs, are the property of CarNex or our third-party suppliers and are protected by intellectual property laws. You may not reproduce, distribute, or use any of the website’s content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, CarNex will not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products, services, or website.

10. Indemnification

You agree to indemnify and hold CarNex, its officers, employees, agents, and partners harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of the website, your breach of these Terms, or any violation of any applicable law.

11. Changes to Terms

We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page with the updated date. We encourage you to review these Terms periodically to stay informed about our policies.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at: Email: CarNexHelp@gmail.com